At Katasoo Store, we strive to deliver your orders as quickly and efficiently as possible. Please take a moment to review our shipping policy to ensure a smooth shopping experience.
Shipping Rates:
- Flat Rate Shipping: We offer a flat shipping rate of $5.99 for all orders, regardless of the quantity or location within the United States. This means no surprise costs at checkout!
Processing Time:
- Once your order is placed, we typically process and prepare it for shipment within 1-2 business days.
- Orders placed after 2:00 PM will be processed the following business day.
- We do not process orders on Sundays or holidays.
Shipping Time:
- Standard Shipping: Orders shipped within the United States, Vietnam typically take 5-7 business days to arrive, depending on the destination.
- Please note that delivery times may vary slightly during peak seasons or due to unforeseen circumstances such as weather conditions.
Tracking Information:
- Once your order is shipped, you will receive an email with tracking information so you can follow your package’s journey right to your doorstep.
Order Issues:
If you experience any issues with your order, such as delays, missing items, or incorrect deliveries, please don’t hesitate to contact us at [email protected]. We’re here to help and will work to resolve any problems as quickly as possible.
Thank you for shopping with Katasoo Store!